Items purchased COULD BE return or exchange within 14 days of delivery.
If you wish to return or exchange an item, you can request a return authorization by contacting
us at info@aeresjewels.com.
Please make sure to state your order number and the name of the item you wish to return.
Once you have received a confirmation from us, please send the package to the return address below. Please note that the customer is responsible for the return cost.

Important info on returns

• Items must be returned in perfect and unused condition.

• Items must be returned exactly as received.

• Items must be returned in their original, undamaged box and pouch as this is considered part of the product.

• When returning by mail, please make sure to return the item and its corresponding box inside another solid carton box to not damage the original packaging. Preferably the original outer packaging used to ship our your order.

• All Blues™ reserves the right to reject any returned items that do not meet the above requirements. If your return is rejected, you will be notified via email.

• Please note that AERES will not refund taxes, duties, and/or any additional charges that may occur for orders outside of the European Union. Shipping costs for uncollected packages will not be refunded.
  

RETURN ADRESS
AERES M.Giorgi
c/o C.Nava
VIALE CASATi 64 — 20867 CAPONAGO (MB)

BILLING ADRESS
M. GIORGI
VIA IRMA BANDIERA 57/59
47841 CATTOLICA (RN)
pIVA 01169810403

REFUND

All returns that are shipped back within the 14-day time period upon arrival will be refunded to the original form of payment. Express delivery costs for EU orders will be deducted from your refund. Please note that All Blues™ will not refund taxes, duties, and/or any additional charges that may occur for orders outside of the European Union. Shipping costs for uncollected packages will not be refunded.
Once received, returns take approximately 3-5 business days to process. Upon completion, a refund confirmation email will be generated.
Please note that return processing may take additional time during peak seasonal times.

Quality guarantee 
If you receive an item classified as faulty and/or damaged, you must contact us within 7 days of receipt. All Blues's quality guarantee only covers possible manufacturing defects and cannot be held responsible for defects due to: Failure or damage caused by improper use or carelessness. Aesthetical changes, defects and/or damages caused by normal wear/tear and aging.